Your PlayNC Experience - Guild Wars Forums

Lorden · Nov 15, 2008, 11:22 PM // 23:22

I don't know much about PlayNC, If its a branch or something of Anet, but i can say that in my experience with them, they do FAIL in the costumer service department.

I was just wondering if anyone else had trouble getting in contact with them, changing your password, Reporting a account that was stolen from scams, or if people just don't have there old guild wars account keys and now are vulnerable because of it.

Highlander Of Alba · Nov 16, 2008, 03:22 AM // 03:22

I have to admit I have never had a bad experiance from play nc

Anytime I did contact them over the last 3 years the service I received was excellent.

This covered a wide range of subjects , If the person was unable to deal with it . The matter was passed on and always had an answer the next day or within 24 hrs.
I am going by my experiance only and to me they always got a thumbs up on their service.

So I am ensuring they also get praise they deserve on my part at least

The forth fly · Nov 16, 2008, 03:29 AM // 03:29

ive never had a problem with them,change my password once a month,bought all 4 games from them too with no hassle at all

subarucar · Nov 16, 2008, 03:44 AM // 03:44

Ive never had to contact them in relation to GW, but when i have contacted them in relation to other games they have been quick to respond and have given me the information i need.

Kerwyn Nasilan · Nov 16, 2008, 06:47 AM // 06:47

Getting my info for PlayNC when I forgot it was awful....
My only exp wit it

Nov 15, 2008, 11:22 PM // 23:22	#1
Lorden Ascalonian Squire Join Date: Dec 2006 Location: New York, USA Guild: Back To Tombs [t321] Profession: Mo/E	Your PlayNC Experience I don't know much about PlayNC, If its a branch or something of Anet, but i can say that in my experience with them, they do FAIL in the costumer service department. I was just wondering if anyone else had trouble getting in contact with them, changing your password, Reporting a account that was stolen from scams, or if people just don't have there old guild wars account keys and now are vulnerable because of it.

Nov 16, 2008, 03:22 AM // 03:22	#2
Highlander Of Alba Wilds Pathfinder Join Date: Jan 2007 Guild: Real Rogue Clan Profession: Rt/Mo	I have to admit I have never had a bad experiance from play nc Anytime I did contact them over the last 3 years the service I received was excellent. This covered a wide range of subjects , If the person was unable to deal with it . The matter was passed on and always had an answer the next day or within 24 hrs. I am going by my experiance only and to me they always got a thumbs up on their service. So I am ensuring they also get praise they deserve on my part at least

Nov 16, 2008, 03:29 AM // 03:29	#3
The forth fly Krytan Explorer Join Date: May 2008 Location: england Profession: Mo/	ive never had a problem with them,change my password once a month,bought all 4 games from them too with no hassle at all

Nov 16, 2008, 03:44 AM // 03:44	#4
subarucar Desert Nomad Join Date: Jul 2006 Location: New Zealand Guild: None	Ive never had to contact them in relation to GW, but when i have contacted them in relation to other games they have been quick to respond and have given me the information i need.

Nov 16, 2008, 06:47 AM // 06:47	#5
Kerwyn Nasilan Forge Runner Join Date: Aug 2007 Location: WHERE DO YOU THINK Profession: W/	Getting my info for PlayNC when I forgot it was awful.... My only exp wit it